Troubleshooting#

1. Check your internet connection. Try loading a regular website like google.com.
2. Try a different browser. Chrome and Edge work best.
3. Clear your browser cache. This fixes a surprising number of issues.
   • Chrome: Settings > Privacy and security > Clear browsing data
   • Edge: Settings > Privacy, search, and services > Clear browsing data
4. Wait a few minutes and try again. The server may be restarting after an update.

1. Lower the video quality. In the streaming app, click the gear icon during playback and choose a lower quality setting.
2. Try a wired connection instead of Wi-Fi if possible.
3. Close other tabs and apps that might be using bandwidth.
4. Try a different browser. Chrome generally handles video best.

This usually means the server is temporarily down for maintenance or updates. Wait 10-15 minutes and try again. If it’s still down after an hour, let Corey know.

1. Double-check the server address: https://music.tyhurstfarmhouse.com
2. Try logging in through the web player first to confirm your username and password work.
3. If an app still won’t connect, add /rest to the end of the server address – some apps need it.

When an app’s Cloudflare security screen sends you a login code:

1. Check your spam or junk folder.
2. Make sure the email address is correct – it must be the one linked to your account.
3. Wait a minute and request a new code. If it still doesn’t arrive after a few tries, email Corey.

Ask Corey to reset it for you.

If none of the above helps, let Corey know with as much detail as you can:

• What app were you using?
• What were you trying to do?
• What happened instead?
• What device and browser are you on?

The more specifics, the faster the fix.